Frequently Asked Questions (FAQ)
| Q: | What are the requirements for loan application? | ||||||||||||
| A: |
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| Q: | What is the application channels? | ||||||||||||
| A: | You can:
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| Q: | Which documents are required for loan application? | ||||||||||||
| A: | In general, you need to provide the following documents:
1. Business Registration Certificate 2. Certificate Of Incorporation 3. Memorandum and Articles Of Association 4. Company Financial Statements (last 2 years) 5. Company Management Accounts (the latest) 6. Company Bank Statements (last 3 months) 7. Shareholder(s) / Director(s)' Identity Cards 8. Shareholder(s) / Director(s)' Residential Proofs (last 3 months) 9. Shareholder(s) / Director(s)' Bank Statements or Bank Books (last 3 months) We may request further documents if necessary. | ||||||||||||
| Q: | From loan application to loan disbursement, how long does it take? | ||||||||||||
| A: |
We will give customer initial approval offer within 1 to 2 working days after receiving the required documents. If the loan is successfully approved, we will notify the customer for loan disbursement. The time from successful approval to loan disbursement will be within 7 working days.
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| Q: | Will the loan application being record on personal credit rating in TransUnion? | ||||||||||||
| A: | No. | ||||||||||||
| Q: | Can only apply for a car park mortgage? | ||||||||||||
| A: | Yes. | ||||||||||||
| Q: | Are there any hidden charges? | ||||||||||||
| A: |
No. We never levy any application fee, handling fee, guarantee fee or referral fee from our customers. If the application is not successfully approved or the borrower does not accept the loan offer at the end, we will not charge the borrower. All terms are absolutely transparent without any hidden charges.
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| Q: | Will there be a handling fee for late repayment? | ||||||||||||
| A: | No. | ||||||||||||
| Q: | How to calculate the repayment amount? | ||||||||||||
| A: | Monthly principal payment + monthly interest payment = monthly repayment instalment Borrowers can use the repayment calculator to calculate monthly instalment! | ||||||||||||
| Q: | How to settle the repayment? | ||||||||||||
| A: |
Customers need to prepare cheques for us in advance on the drawdown date according to the loan repayment schedule. We will deposit the cheques on the monthly due dates.
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| Q: | How to handle and protect the privacy of customers' data? | ||||||||||||
| A: |
We ensure to protect the privacy of our customers and abide by the Personal Data (Privacy) Ordinance, Cap. 486 to ensure that all information is absolutely confidential and fully protect the rights of customers.
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9160 8378